Business Overview

VIVAIA

VIVAIA

D2C Brand Operations

D2C Brand Operations

We launched and scaled VIVAIA's operations in Japan from the ground up. By combining a premium, sustainable, and user-centric brand strategy with Ptmind's latest technology, we achieved JPY 2.5 billion in annual sales within three years, reaching top-tier growth in the industry.

We launched and scaled VIVAIA's operations in Japan from the ground up. By combining a premium, sustainable, and user-centric brand strategy with Ptmind's latest technology, we achieved JPY 2.5 billion in annual sales within three years, reaching top-tier growth in the industry.

What is VIVAIA?

What is VIVAIA?

Founded in 2020 in the U.S., VIVAIA is a women's footwear brand built on sustainability, comfort, and style. The brand addresses a simple but fundamental question: "Why can't women's shoes be as comfortable as sneakers?" By innovating around this challenge, VIVAIA creates stylish, comfortable shoes while advancing environmental responsibility. Today, VIVAIA operates in more than 61 countries and serves 5.2 million customers, with a long-term goal of becoming a 100% carbon-neutral brand.

Why Ptmind Runs VIVAIA

Why Ptmind Runs VIVAIA

Why Ptmind Runs VIVAIA

Ptmind operates VIVAIA as a "living lab" to test and refine solutions for structural challenges in the fashion industry. By leveraging real customer feedback and behavioral data, we iterate quickly to meet evolving user needs and build a truly user-centric brand. Insights from these operations continuously inform the development of Ptmind's products.

Ptmind operates VIVAIA as a "living lab" to test and refine solutions for structural challenges in the fashion industry. By leveraging real customer feedback and behavioral data, we iterate quickly to meet evolving user needs and build a truly user-centric brand. Insights from these operations continuously inform the development of Ptmind's products.

Industry Challenge

Industry Challenge

Challenges in a Fast-Changing Market

Challenges in a Fast-Changing Market

Challenges in a Fast-Changing Market

Rapid shifts in market trends are difficult to predict, often leading to inefficient production and inventory management.

Rapid shifts in market trends are difficult to predict, often leading to inefficient production and inventory management.

Building fast, flexible workflows based on customer feedback and behavior helps you spot trends earlier.

Building fast, flexible workflows based on customer feedback and behavior helps you spot trends earlier.

•Customer feedback and behavior enable fast, flexible workflows.
• Real-time data insights support faster, smarter decisions.
• Connected insights across product, supply, and operations improve inventory efficiency and accelerate growth with AI and digital tools.

•Customer feedback and behavior enable fast, flexible workflows.
• Real-time data insights support faster, smarter decisions.
• Connected insights across product, supply, and operations improve inventory efficiency and accelerate growth with AI and digital tools.

Our Vision

Our Vision

Deep customer insight and agility

Deep customer insight and agility

Deep customer insight and agility

Respond to customer demand quickly and effectively.

Respond to customer demand quickly and effectively.

Brand Information

Brand Information

Brand

Brand

VIVAIA - Sustainable Comfort Meets Everyday Style

VIVAIA - Sustainable Comfort Meets Everyday Style

Business

Business

Fashion & Retail

Fashion & Retail

Japan Operations Managed by Ptmind

Japan Operations Managed by Ptmind

Ptmind Inc. - VIVAIA Division

Ptmind Inc. - VIVAIA Division

Office Address:

Office Address:

Frontier Grand Nishi Shinjuku, 10F, 3-7-30 Nishishinjuku, Shinjuku-ku, Tokyo, Japan

Frontier Grand Nishi Shinjuku, 10F, 3-7-30 Nishishinjuku, Shinjuku-ku, Tokyo, Japan

Phone Number

Phone Number

03-6450-6477

03-6450-6477

Email:

Email:

jp.support@vivaia.com

jp.support@vivaia.com